Assistant Branch Manager-West Flagler-Miami FL (Bilingual Spanish Required) - JPMorgan Chase - Miami - Miami

Company Name:

JPMorgan Chase

They will work with the BM to regularly communicate branch performance and priorities with the branch team and support the BM in hiring and staffing for all branch roles. Additionally, oversee the entire branch staff in the absence of the BM.

*
Strong working knowledge of branch operations required
*
Minimum two years experience in retail banking and minimum one year branch Teller experience required; Personal Banker experience is a plus
*
Extensive experience with customer contact and providing excellent customer service is critical
*
Demonstrated proficiency in operations, transaction accuracy, and Teller referrals
*
Strong probing, communication, analytical, problem solving, and decision-making skills to effectively uncover and resolve complex customer and employee issues
*
Sales skill set will vary; demonstrated ability to perform and coach sales interactions is a plus
*
Demonstrated leadership skills and regularly goes above and beyond to assist others
*
High school degree, GED, or foreign equivalent required (college degree strongly preferred)
*
Bilingual Spanish Required
*
Ability to work all branch hours, including Saturday, and some evenings required

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer M/F/D/V.
job: Management